::Photo Disclaimer-
We have made every effort to ensure accuracy of our photos but colors will vary from monitor to monitor.

::Shipping and Return Policies-
We will ship your order by the next business day after it is recieved.

Contact us if you need express delivery for an estimated shipping cost.

::International Shipping including Canada-
We ship U.S. Postal Service internationally unless you would prefer a different carrier, please email for a quote. Charges will be based on the  published USPS rates. You will be billed separately for charges via Paypal (you do not need an account to pay). We only charge the exact postage rate.

::Payment Methods-
We accept Visa, MasterCard.
Orders using check or money order payments will be held until payment clears.

::Special Orders-
It may be possible to Special Order an item that we do not normally carry. Please contact us via email, or by phone at 1-866-399-9276. Special Orders are non-refundable and non-cancelable.

::Returns-

Your complete satisfaction is very important to us so any items sent in error or any defective items may be returned for full credit or replacement or exchange. We will absorb all shipping costs for these errors.
If your order was correctly filled, we will gladly accept your return for yarn in original unopened condition. However, there are no refunds on shipping and handling costs on correctly filled orders.

No returns can be accepted after 60 days from the date on your sales slip due to dye lots and seasonality of items.

All sale items are final and sale items may not be returned or exchanged.

Sale of books, patterns, and magazines are FINAL. No Returns.

::Internet orders-

Although we try our best to maintain an accurate inventory count on our website, there are occasions when you order an ‘in stock’ item on the internet that is ‘out of stock’. We will do our best to fill your order quickly and let you know when to expect shipment or give you an option to cancel for full refund.